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VMware
Packaged with the solution, senior virtualization engineers will build the virtualization system and design the security architecture;
Provide virtualization technology consultation and solution discussion;
Provide one-way and two-way migration of physical and virtual servers such as P2V and V2V;
Provide telephone technical support and on-site technical support for virtualization technology;
Citrix
Packaged with the solution to provide on-site installation and tuning of virtualization;
Provide virtualization technology consultation and solution discussion;
Provide separate technical telephone support and on-site technical support;
Hyper-V
Packaged with the solution to provide on-site installation and tuning of virtualization;
Provide virtualization technology consultation and solution discussion;
Provide separate technical telephone support and on-site technical support.
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Symantec
Packaged with the solution, providing on-site installation and tuning of backup software;
Provide backup technical consultation and solution discussion;
Provide separate technical telephone support and on-site technical support;
BE
Packaged with the solution, providing on-site installation and tuning of backup software;
Provide backup technical consultation and solution discussion;
Provide separate technical telephone support and on-site technical support;
NBU
Packaged with the solution, providing on-site installation and tuning of backup software;
Provide backup technical consultation and solution discussion;
Provide separate technical telephone support and on-site technical support;
IBM TSM
Packaged with the solution, providing on-site installation and tuning of backup software;
Provide backup technical consultation and solution discussion;
Provide separate technical telephone support and on-site technical support;
EMC Networker
Packaged with the s
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Oracle
Packaged with the solution to provide Oracle deployment and installation;
Provides independent tuning of Oracle database;
Separately provide the construction of enterprise core Oracle database such as: RAC, etc.;
MS SQL Server
Provides server factory SQL Server database installation;
And installation and tuning of SQL Server database;
MySQL
Provide server factory Mysql database installation;
And the installation and tuning of Mysql database;
Weblogic
Packaged with the solution to provide Weblogic installation and tuning;
Provide independent Weblogic installation and tuning;
IBM WAS
Packaged with the solution to provide installation and tuning of IBM WebSphere Application Server middleware;
Provides installation and tuning of standalone IBM WebSphere Application Server middleware;
IBM MQ
Packaged with the solution to provide installation and tuning of IBM WebSphere MQ middleware;
Installation and tuning of IBM WebSphere MQ middleware are provi
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server
Provide server hardware from major manufacturers IBM, LENOVO, DELL, HP: replacement of CPU, memory, hard disk, PCI equipment, motherboard and other equipment;
Separately provide overall hardware inspection of the server in the computer room;
Provide server performance evaluation and optimization suggestions;
Separately provide technical consultation for servers from major manufacturers.
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Free IT system inspection service, comprehensive review of system operation status, and professional IT system planning solutions.
Network inspection
Network topology diagram:
A detailed network topology diagram requires the connection status of all interfaces of network equipment, network area function identification, device name and model, and IP address;
Equipment List:
Function, device name, model, description, location;
Network path diagram:
The path diagram of each network access flow; the key functions and configuration instructions of each node; the identification in the Visio topology;
Inspection report:
Operating status
Problems
Notes and suggestions
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Quantity, model, operating status, number of failures, whether out of warranty, service life, and risk assessment.
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database
Provide database installation and configuration, changes, performance analysis and optimization, database inspection, maintenance, fault diagnosis and processing, database migration backup and recovery, database password management and security management, active tracking, active inspection and record analysis of daily operation of the database, database Performance analysis and cooperation with applications to implement optimization. (such as DB2, ORACLE, mysql, sqlserver, sybase)
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Server system operation and maintenance
Server system troubleshooting and maintenance, server operating system installation, security settings, server operation logs, and regular inspection of system security logs. (Such as servers from mainstream manufacturers such as IBM, HP, DELL, Inspur, Lenovo, and Huawei)
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desktop service
Shuangxinhui's professional desktop engineers will work at the customer site and provide customers with desktop system support services in strict accordance with established service processes and methods. Desktop service engineers can provide customers with desktop device initialization services (including: desktop computers, Office peripherals, computer room inspections, etc.), client IT support services (including desktop software, desktop on-site support and maintenance services, inspection services) and other regular support services can also be adjusted and selected according to the specific needs of customers. engineers for support.
It can provide scientific performance indicators to analyze the effect of IT desktop services, so that customers can clearly understand the benefits of their investment.
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Overview
The on-site engineer service is that Shuangxinhui assigns qualified engineers to provide continuous operation and maintenance support services for all IT products on the customer's site at the customer's (designated) workplace.
solution
Resident engineers work with customer engineers at the customer site for a long time. They are familiar with the customer's internal processes and needs, are familiar with the customer's network conditions, and focus on the customer's existing network products and technologies for a long time. They can assist customers in preventing major failures or in the event of a failure. Troubleshooting can be done quickly.
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